Page 9
800-345-6007
EARTHQUAKE, Division of Ardisam, Inc.
ORDERING REpAIR pARTS
Parts can be obtained from the store where your mini log
splitter was purchased or direct from the factory. To order
from the factory, call or write to:
Please include the following information with your order:
1. Part numbers
2. Part description
3. Quantity
4. Model number and serial number
Ardisam, Inc.
1690 Elm Street,
Cumberland, WI 54829
Phone (715) 822-2415 Main Fax (715) 822-2223
800-345-6007
Email info@ardisam.com
SERvICE INFORMATION
In the event you experience trouble operating your mini
log splitter, follow the suggestions in the troubleshooting
guide in this section.
The guide will help you pinpoint the causes of common
problems and identify remedies.
For more complicated repairs you may want to rely on
your retailer, an authorized mechanic, or Ardisam, Inc.
(contact your retailer for a list of authorized mechanics in
your area). A parts catalog is included in this section.
We will always be glad to answer any questions you
have, or help you find suitable assistance. To order parts
or inquire about warranty, call or write us at the address
found in the next column, under the section ordering
repair parts.
SERvICE, TROUbLEShOOTING AND REpAIR
IN CASE OF A SERVICE PROBLEM, DO NOT SEND
UNIT BACK TO RETAILER. CONTACT ARDISAM,
INC. AT 1-800-345-6007. WE WELCOME YOUR
CALL.
TROUbLEShOOTING
Problem Possible cause Remedy/Action
Fails to split logs
The log pusher moves with a jerking
motion, makes an unfamiliar noise or
vibrates excessively
Oil leak occurs around cylinder ram or
from other points
1. Refer to Log Splitter Operation Sec-
tion for perfect log loading
2. Reduce the log siz
e before splitting
on the log splitter
3. Ref
er to Sharpening Wedge Section
to sharpen the cutting edge
4. Locate leak(s) and contact the dealer
5. Contact the dealer
1. Check oil level for possible oil refill-
ing. Contact the dealer.
1. Loosen b
leed screw 3-4 rotations
before operating the log splitter
2. Tighten the b
leed screw before mov-
ing the log splitter
3. Tighten the oil drain bolt with dipstick
4. Contact the dealer
1. Log is improperly positioned
2. The size or hardness of the log exceeds
the capacity of the machine
3. Wedge cutting edge is blunt
4. Oil leaks
5. Unauthorized adjustment was made onto
the maximum pressure limiting screw
1. Lack of hydraulic oil and excessive air in
the hydraulic system
1. Air sealed in h
ydraulic system while oper-
ating
2. Bleed scre
w is not tightened before mov-
ing the log splitter
3. Oil drain bolt with dipstick is not tight
4. Hydraulic control valve assembly and/or
seal(s) worn
(16 pages)
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